OTRS for Android App

Current I publish  my OTRS for Android App. It is very helpful for everyone to manage tickets from Android smart phone. You can download from Google Play

Base on iPhone handle module, we announces the stable release of the HelpDesk 1.12 for android devices.

We updated next release version 1.12 on 13-Mar-2015.

Release Details

• Release name: Android Help Desk 1.12
• Required OTRS release: OTRS Help Desk 3.2.1 or higher
• Recommended OTRS release: OTRS Help Desk 3.2.1 or higher
• Release date: Mar 13, 2015
• Release type: Stable

What news:

• Store your credential and auto login to OTRS.
• You can change setting to sort by, order by attribute: Age, Owner, Reponsile, Customer, …
• Fix bugs: connection timeout.

Features

• Monitor tickets on OTRS Help Desk system.
• Create new phone ticket.
• Add Note.
• Update, Reply ticket.
• Move to another queue.
• Change ticket states (include close ticket).